Refund Policy

1. Digital Products

Due to the nature of digital goods (downloadable automation workflows, scripts, and configuration files), we generally do not offer refunds once a purchase has been completed and files have been accessed or downloaded. Unlike physical goods, digital goods cannot be "returned" in the traditional sense.

All sales of digital products are considered final. We encourage you to review the product description, requirements, and compatibility details carefully before making a purchase.

2. Exceptions

We may consider refund requests under the following exceptional circumstances:

• Duplicate Purchase: If you accidentally purchased the same product twice.
• Technical Fault: If the product is technically defective and our support team cannot resolve the issue within a reasonable timeframe.
• Misrepresentation: If the product is significantly different from its description or preview.

3. Refund Process

To request a refund under one of the exceptions above, please contact our support team at support@autorithm.com within 14 days of your purchase. Please include your order ID and a detailed explanation of the issue.

4. Services and Custom Work

For custom automation services or consulting, refunds are handled according to the specific service agreement or contract signed before the commencement of work. Generally, refunds are not provided for work that has already been completed and delivered.